Repair More, Worry Less

Simple pricing, scalable tools, and a Buddy that helps you save time—not waste it.

Monthly
Daily

Free

$0 forever

An extra hand for a growing repair shop

  • 1 Buddy
  • Prioritised Human Support
  • Unlimited integrations
  • 40 chats per month
  • 1 service type

Bronze

$40 per month

An extra employee for a growing repair shop that repairs, buys and sells devices

  • 1 Buddy
  • Prioritised Human Support
  • Personalised Onboarding
  • Unlimited integrations
  • 250 chats per month
  • 3 service types
  • Repair Buyback Sales
  • Add Ons Available

Silver

$120 per month

For repair shops that have seperate brands and locations

  • 2 Buddies
  • Prioritised Human Support
  • Personalised Onboarding
  • Unlimited integrations
  • 1000 chats per month
  • 6 service types
  • 2 branding customizations
  • Add Ons Available

Gold

$250 per month

For larger repair shops and chains that have multiple locations, brands and a presence in buyback, sales and repairs

  • 4 Buddies
  • Prioritised Human Support
  • Personalised Onboarding
  • Unlimited integrations
  • 3000 chats per month
  • 12 service types
  • 4 branding customizations
  • Add Ons Available

Customise Your Plan with Add-Ons

Tailor your Buddy to match your needs. Whether you need more buddies, service types, white label web customisation, or extra chats — we've got you covered. Pick and mix the add-ons below to create the perfect plan for you.

Team & Service Add-Ons

Add more buddies, service types, or unlock white label web customisation.

Extra Buddy

$15

Add one additional buddy to your plan.

Service Type

$15

Add one additional service type to your plan (Repair, Buyback or Product Sales)

Branding Customization

$39

Remove, customise or white label one web embed

Chat Add-Ons

Need more monthly conversations? Choose the level that suits your usage:

250 Extra Chats

$15

250 additional chats per month.

1000 Extra Chats

$35

1000 additional chats per month.

3000 Extra Chats

$90

3000 additional chats per month.

Compare all our plans

Find the perfect plan for your business needs

Bronze

Buddies 1
Prioritised Human Support
Personalised Onboarding
Integrations Unlimited
Facebook Messenger
Web embed
WordPress
Wix
Squarespace
GoDaddy
Instagram Coming soon
WhatsApp Coming soon
Chats 250/month
Service types 3
Add-ons available

Get answers to the most commonly asked questions

Everything you need to know about our pricing and plans

Each buddy has up to 3 service types which are Repair, Buyback and Product Sales. Each service type slot can be applied to any Buddy. Each service type can be customised to your business needs.

Each time your Buddy sends a message it is counted as a chat. These messages are added up over the month and your status can be found in your Profile>Subscriptions page. Additional chats can be purchased as an add-on.

Yes, you can upgrade or downgrade your plan at any time. Changes will be applied at the start of your next billing cycle.

If you approach your limit, we'll notify you so you can purchase additional chats. You can also upgrade to a higher tier or add extra chats as needed. Your buddy will stop responding if you exceed your limit.

The branding customization feature allows you to remove or white label the web embed. This is useful if you want to use the web embed on your own website and don't want it to show the mendbuddy branding.

Yes, for large organizations with specific requirements, or for other businesses in other industries, we offer custom enterprise solutions. Please contact our sales team for details at [email protected]