Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and handle your personal information.

mendbuddy is a trading name of Mendmyi Limited, a company registered in England and Wales under the Companies Act 2006. Our company registration number is 07705267 and our registered office is located at 20-22 Wenlock Road, London, England, N1 7GU.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details.
• Usage Data: Information about how you use our website and services.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies. See our Cookie Policy for more information.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you
• Support customer service and inquiries
• Comply with legal obligations

4. Data Retention

We retain your information only as long as necessary for the purposes set out in this policy, unless otherwise required by law.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also object to our processing or request that we restrict it in certain circumstances.

Additionally, you have the right to data portability, which allows you to obtain and reuse your personal data for your own purposes across different services. To exercise any of these rights, please email us at [email protected].

6. How to Request Data Deletion

If you wish to delete your data, please email us at [email protected] with the subject line "Data Deletion Request". Include your full name, contact details, and a description of the data you wish to have removed. We will respond within 30 days and confirm once your data has been deleted, unless we are required to retain it by law.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Registered Address: 20-22 Wenlock Road, London, England, N1 7GU
• Company Name: Mendmyi Limited (trading as mendbuddy)
• Company Number: 07705267

8. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: When you create an account or sign up for our services, you provide consent for us to process your personal data for the purposes described in this Privacy Policy.
• Contractual Necessity: We need to process your personal data to fulfill our contractual obligations to you.
• Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services or preventing fraud.

9. International Data Transfers

Your personal data may be processed by users of our services located anywhere in the world. Additionally, we use Cloudflare for content delivery and caching, which may involve transferring your data globally.

When we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Ensuring transfers only to countries with adequate data protection laws as determined by the UK
• Obtaining additional consent where required

10. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the UK Information Commissioner's Office within the legally required timeframe (typically within 72 hours of becoming aware of the breach). If the breach is likely to result in a high risk to your rights and freedoms, we will also notify affected individuals without undue delay.